Return on Investment

Financial Analysis: SkyMail in the Waste Disposal Industry

Industry: Waste Disposal
Process Streamlined: Communcation with the dispatcher

This return on investment analysis provides an example of the benefits of using SkyMail in the waste disposal industry to communicate with a dispatcher.

Without SkyMail, customers try to avoid paying for return trips due to lack of access to dumpsters for pick ups. The lack of third-party time-stamped documentation of the access blockage details (e.g., car in the way and license number; or snow pushed up against dumpster), makes it difficult for customer service to justify charging the customer for the return pick up. See the lost revenue examples below:

1. Number of return trips per month per driver due to obstacles
5
2. Number of drivers (routes)
10
3. Total number of potentially uncollectible return trips per month
50
4. Revenue per return pick up (average of 1-8 yard dumpsters)

$55.00

5. Total lost revenue per month
$ 2,750.00
With SkyMail, customer service can provide a third-party time-stamped detailed account of why there will be a charge for the return pick up.
6. Cost per driver per month for SkyMail
$14.95
7. Cost per month for SkyMail for all drivers
$149.50
8. Total additional revenue to your firm per month (after deducting SkyMail expense)
$ 2,600.50
     
The total additional annual revenue for your company using SkyMail:
$ 31,206.00